Dear Friends,

charlieYou might be surprised to learn that I believe we need to eliminate all fossil fuel use in the heating sector in order to reduce the irreparable harm that greenhouse gas (GHG) emissions are causing our environment. Since time is rapidly running out, the question is how best to accomplish that quickly and with the lowest cost, discomfort and disruption.

It is popular in some circles to simply say, “Electrify Everything.” In the case of homes, that would mean replacing natural gas-, oil- and propane-fired boilers and furnaces with heat pumps.

We face a few important challenges with this.

Heat pump conversions cost a lot of money and do not work very efficiently when the weather gets cold. According to the Massachusetts Clean Energy Council, despite big incentives, there were only 622 whole-house heat pump conversions from 2014 through 2019. The average cost was a whopping $20,428 per average 1,502 square foot home. Of these, 89% ended up keeping their existing heating systems as a backup. In other words, they did not even eliminate their fossil fuel consumption. And for good reason: 84% were unhappy with their heat pump’s performance in very cold weather!

What’s more, to produce the electricity that heat pumps consume, the utilities need to burn gas, nuclear and even coal. What about renewable energy? In 2019, only 9.4% of New England’s net electric load came from renewables. Realistically, this number is not going to change much in the next decade. And this doesn’t even address how the utilities would handle such an influx in demand when they can’t even prevent massive power outages under the current electric grid load.

Compare that to what we are able to do immediately with renewable biofuels.

Cubby Oil & Energy currently delivers Bioheat SuperPlus B40. This is a blend of 40% renewable biodiesel with 60% traditional heating oil. This blend immediately reduces your heating system’s GHG emissions by almost 30%. You don’t have to change a thing, or spend thousands of dollars.

We are currently testing a B50 blend with some customers who volunteered to be early adopters. We will test a B100 blend this coming season — no heating oil whatsoever! There is no better, cheaper, more feasible way to meet our environmental goals quickly than with Bioheat fuel, and Bioheat is produced here in the U.S. by American workers.

Our industry is committed to delivering this clean fuel to all of our customers. And no matter what, we will keep you nice and warm regardless of the weather.

Sincerely,
Charlie Uglietto
President

cubby techOur skilled technicians can service or install your equipment with little or no personal contact.

Here is what to expect when you need service from us.

  • Our technicians follow CDC-recommended safety precautions and wear masks, gloves and foot coverings while in your home.
  • Whenever possible, they will enter your home through a basement or side door.
  • We follow social distancing guidelines. We ask that you keep at least six feet away.
  • We will call ahead of our appointment so you know we are coming, and to confirm that no one in your home is ill.
  • You will not need to sign a work order and we will email your invoices.

For more information about our safety protocols, please visit CubbyOil.com and click the link at the top of our home page.

While the events of the past several months have been unexpected, in many ways, we’ve been preparing for this moment for years.

After the cataclysmic snowstorms in 2016, we made the decision to accelerate our investment in technology so we could serve our customers anytime, from anywhere. That preparation is clearly helping now:

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We can dispatch our service techs and drivers remotely, even if the office is closed.
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Our drivers and techs have onboard computers with all of your records, which can be pulled up in the field.
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You can now access your account, either through our website portal or by using our own app.
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We can bypass the mail and email you all of your invoices, and charge your credit card automatically.

We have an unbelievable team here. They make us proud every day with their willingness to take care of our customers when it matters most. And by using technology effectively, they can do exactly that.

truckEric D. of Winchester is a big Cubby fan!

“My father and grandfather were their customers too because Cubby delivers great service,” he says. “Recently, I had a problem, called for service and Charlie
answered the phone — at 9 p.m.!”

Since he’s had such a good experience, we asked Eric if he would be willing to test B100 Bioheat® fuel at his home this season. He didn’t hesitate.

“There’s no downside. If Charlie and his team weren’t so good at their jobs, I wouldn’t be comfortable. But they’re phenomenal at what they do — and that’s being the best energy solutions provider around.”

paul finneganQ: Is now a good time to upgrade my heating system?

A: Yes. Why risk going into another winter with old, unreliable equipment? Cold weather or a leaky boiler will often force customers into an emergency installation. In fact, we see the majority of older boilers fail in the late fall or early winter. Old, cast-iron boilers that sit in a damp basement over the summer are especially vulnerable.

Q: Are there any rebates available for new oil heating systems?

A: Yes. We can help you qualify for an $800 rebate through the Mass Save program. The new oil heating systems we install are up to four times more efficient than units installed decades ago. Efficient means your boiler generates more heat but uses less fuel. This translates to big savings on your heating costs, reducing your winter worries. Contact us today to request a free estimate.

The wicked witch attempted to use poppies to send Dorothy into a permanent sleep. Carbon monoxide (CO) can do that for real.

CO is created when any kind of fuel is burned, but it’s vented safely to the outside. That’s why it’s important to have all fuel-burning devices serviced regularly by a professional. This will ensure that your equipment is operating properly.

poppiesBecause CO is a toxic, invisible and odorless gas, you should already have CO detectors installed around your home, especially near all bedrooms.

Remember to test the detectors about once a month.

A faulty burner or furnace can cause a CO leak.

Other causes of CO leaks can include:

  • unvented appliances running for long periods of time.
  • back drafts caused by pressure imbalances near the heating system.
  • a vehicle left idling in an attached garage.
  • a blocked flue.
  • a gasoline-powered generator left running in a basement or attached garage.

CO poisoning symptoms include fatigue, dizziness and nausea. If you suspect a CO leak, get fresh air right away by opening doors and windows and leave the house before calling for help.

Oilheat’s CO safety net

As someone who uses oilheat, you can feel better knowing that if your oil burner malfunctions (most often due to a lack of maintenance), the safety devices in the unit will typically shut the furnace or boiler off.

Plus, you will usually see smoke coming out of your boiler or furnace as a warning sign. In contrast, a gas heating system usually does not produce a visual
warning sign if there is a carbon monoxide problem.

little girlTechnological breakthroughs have brought in a new era of higher efficiency and tremendous savings for anyone who uses oilheat.

The combination of increasingly efficient oil heating systems and continuous improvements with ultra-low-sulfur Bioheat® fuel is the one-two punch that will help homeowners in the years ahead.

  • Some new oilheat systems have efficiency ratings in the 90%+ range, providing more warmth with less fuel.
  • Many new oil boilers now incorporate energy-saving controls that can reduce fuel usage by as much as 10% and provide a more even heat.
  • High-efficiency oil furnaces feature variable-speed motors that use as much as 80% less electricity.
  • The oil boilers and oil furnaces of today are about the same size as a three-drawer filing cabinet. Installing a new heating system can not only free up space, but will save you a lot of money on fuel.

With hot water usage significantly higher in most homes this year, some people have found that their water heater is not capable of keeping up with the increased demand.

If it’s taking longer for your water to heat, the water doesn’t get as hot as it did before or you simply keep running out of hot water, you are probably ready for an upgrade. And if you notice a slow leak from your tank or rust on the tank or in your tap water, you definitely need a new water heater.

If you think your water heater is failing — the average water heater lasts anywhere from 7 to 13 years — please speak with us about your options in oil-fired water heaters. After installing one, you will benefit from low-cost access to virtually unlimited amounts of hot water.

That’s because the “recovery rate” is as high as 120 gallons per hour. (Recovery rate measures how many gallons of water can be heated in an hour).

This means plenty of hot water for the whole family — something that less efficient gas and electric water heaters cannot provide.

Take the indirect approach

Many of our customers now use their boilers not only to heat their homes, but to produce hot water for showers, hot tubs, washing machines, dishwashers — you name it. And they get it virtually free in the winter.

It’s called an indirect-fired water heater, and if you have a boiler, it can be a phenomenal option.

Anytime your boiler is heating your home, your indirect water heater works for free. A traditional stand-alone water heater has to use gas or electricity to keep that water hot. And that’s a huge waste of money.

If you have a water heater that is 10 years old or older, check out an indirect — and less expensive approach — to heating your water.