As another heating season slowly winds down, I wanted to thank you for your continued business and the trust you have placed in us to keep you comfortable in your home. With our 75th Anniversary quickly approaching, I wanted to share some somber news.
My father, Tony, one of the founders of our company, passed away suddenly on April 16th. He served in the U.S. Army for two years during WWII in the 3rd Battalion, 11th Infantry.
At the age of 95, he was still driving to the office daily and working hard to make sure we continued to take care of our customers. He loved this company and his customers very much.
Though he will be sorely missed, his legacy lives on through our continued commitment to deliver the best service possible to you, our customers and friends.
I was lucky enough to work with my father for the last 36 years, and now have the opportunity to work with my eldest son, Tony, every day. With his help, I am confident that we can continue to provide the necessary technology and programs to make your experience with us even easier and more reliable.
As our fuel becomes cleaner and more renewable, and our heating equipment more efficient, our future remains bright because we had an amazing mentor, leader and role model for almost 75 years.
We’ve invested in technology to make it easier for you to do business with us when it’s convenient for you… the question is… are you taking advantage of it yet?
51%: Customers who now make electronic payments online, either with a credit card or EFT
29%: Customers who have us bill their credit card automatically rather than pay by check
13%: Percentage of all electronic payments made via the Cubby app
12%: Customers who’ve downloaded the Cubby app to check their account information or schedule service
We never want to disappoint you. But when you wait to schedule your tune up until fall, problems can arise. Either we have a hard time giving you a convenient slot or we sometimes have to cancel appointments when cold weather causes system breakdowns. No-heat situations require our immediate attention.
This year, we’re trying hard to get you excited about getting your heating tune-up done as early as possible. Remember, a spring or summer tune-up won’t “wear off” by fall. What’s more, if we find a problem, you’ll have plenty of time to deal with it before the cold weather returns again.
Everyone who gets their heating tune-up done by Aug. 31 will be entered into a drawing to win a $450 account credit!
You can schedule your heating tune-up right now through the MyAccount portal. You’ll see all available times and dates — and choose the one that’s most convenient. Or, call our office. But either way, please do yourself a favor and schedule it early.
Heating oil today is light-years ahead of where it was just a few decades ago. And the future is even brighter.
The heating oil industry continues to undergo a revolution in the advancement of its fuel — and the equipment used to burn that fuel.
Thanks to research and development being spearheaded by the National Oilheat Research Alliance (NORA), heating oil is being made more cleanly and efficiently than ever before. The overall goal is to keep improving the quality of fuel and the efficiency of oil heat equipment. This will further reduce the carbon footprint and actually turn heating oil into a carbon-neutral energy source.
The industry is also working on the development of an oil-fired thermal heat pump, to provide more equipment options for oil heat consumers.
With all of this in the mix, it’s no wonder that NORA has raised an alarm about a push by some states to encourage conversions to electric heat. Research has shown that such “policy-driven electrification” would increase the average residential household cost, result in minimal reductions in emissions and put a severe strain on the electric grid.*
“It is premature for policy makers to consider regulating against heating oil when all liquid fuel furnaces and boilers could be run on a low-carbon alternative fuel before 2035,” says John Huber, NORA’s president. “The capability of the oil heating industry to innovate and reduce carbon emissions has not been adequately recognized.”
*Source: Richard Sweetser presentation, NORA Technology Workshop, Sept. 2018.
We talk a lot about the importance of great service. And a huge part of that is safety — for your home and property, for our staff, and for the environment.
It starts with our product. Heating oil is exceptionally stable and safe. It cannot explode — even if you drop a lit match into it. Heating oil is also much safer in the case of a carbon monoxide leak, because you will get a warning sign about a malfunction — unlike with natural gas.
In addition, the highly refined fuel we deliver is better for the environment, because it burns more cleanly, with fewer emissions, while producing more Btu’s of heat.
Our staff is highly trained, and their training ensures careful handling and storage and protects against spills, accidents and injuries. Our team is dedicated to embracing the latest technologies and best practices in order to maintain the highest standards for health and safety.
This end-to-end commitment to safety can’t be duplicated by the natural gas utilities. Problems with gas pipelines can often go undetected, and may result in property damage. Last year in Massachusetts, a faulty pipeline led to several gas explosions and numerous fires.
Furnaces and boilers aren’t the only types of oil heating equipment that have improved substantially over the years. There have been major advancements in heating oil storage tanks too! Here are a few things to know that will help you make good decisions about the tank on your property:
Heating oil storage tanks are strong, sturdy and durable. But, like any other piece of equipment, they won’t last forever. So if you own a tank that is more than 30 years old — whether it’s aboveground or underground — call us to start researching your replacement options. You won’t be disappointed by what’s available today!
Thanks to big increases in domestic supply, a reduction in global demand and a strong U.S. dollar, oil prices are well below the levels of a few years ago — and are expected to stay stable for the foreseeable future. The U.S. Energy Information Administration has described this as a “new normal” in heating oil prices.
While prices can fluctuate throughout the year depending on factors like the weather, supply and demand, and geopolitical events, the current outlook bodes well for the future. You can feel confident knowing that heating oil will keep you safe and warm without breaking the bank.
Our experts can help you choose the best heating equipment for your home and your budget — and we can also help you take advantage of great rebates and financing programs to help you save even more.
Through the Mass Save program, you may qualify for rebates of up to $800 on a new oil heating system and a 0% loan of up to $25,000.
Or, you could get $300 in rebates from MEMA for a new oil heating system and $200 for upgrading your old oil tank!
Go to Mass Save & Rebates for more rebate details and then reach out to us to get started.
Anthony Lori of Revere had been looking for a company to replace his 39-year-old boiler. He needed a company that would completely stand behind what they sold. These days, that’s no easy feat.
He ended his search after meeting with Terry Knight, one of our equipment sales specialists.
“I was amazed at how professionally prepared and knowledgeable Terry was in all aspects of explaining and defining my various options,” Anthony told us. “He was also most helpful in assisting me with the paperwork and facilitating the process of the Mass Save Rebate Program. His help from beginning to end was invaluable and it saved me hundreds!”
Anthony said the installation went “like clockwork.” All of his questions were answered, and the work area was left spotless.
From estimate through final install, no one does a better job than Cubby — no one! Call us now if you’re thinking about a new heating or AC system.
Paying for all your fuel in a few short months is no picnic, especially when an extreme cold snap requires you to get two deliveries in one month.
That’s why many of our customers sign up for our Smart Pay plan. We average out your fuel costs over 11 months, so you pay one set monthly amount — no matter how many deliveries you get. You cut your winter payments in half, without paying a cent more than you actually owe.
Combine Smart Pay with our Auto Pay option and things get really easy. Your monthly payment can be automatically charged to your credit card, so you can earn mileage. Easy peasy.
This program starts soon so call our office now to find out what your monthly payment would be.