Chris Harrison, our newest sales rep, took a unique route to his role. Chris joined the Cubby family in 2016 after working in IT sales. He started as a delivery driver but ultimately realized he enjoyed speaking with customers more than he enjoyed pulling a hose. Once he learned the different aspects of Cubby’s business, Chris decided […]
We’re always looking for ways to leverage technology to keep our customers safe and warm. Now we’re beginning to roll out wireless tank monitoring. These monitors attach to your heating oil tank and transmit real-time information on how much fuel you have. We are gradually introducing these monitors to help us better ensure that you […]
B50 Bioheat® SuperPlus Powers a Greener Tomorrow! Each year, it becomes clearer that we must take concrete action to combat climate change. Cubby customers can feel proud for doing their part for the planet. We deliver B50 Bioheat fuel, a 50-50 blend of ultra-low-sulfur heating oil and biofuel made from organic and recycled ingredients. Our […]
You can enjoy 24-hour access to your customer account with our free mobile app, available from Google Play and the App Store. The Cubby app lets you seamlessly: Pay your bills Schedule service Arrange deliveries Access your account history
You know the old tale of the cobbler who made beautiful shoes but whose own children went barefoot? I used to be in a similar situation. For years I had an outdated boiler from the 1980s. That changed last year when I took my own advice and upgraded to a Buderus model. What a difference it […]
Dear Friends, Higher energy prices have been a painful fact of life this year. As we approach the winter, we expect some continued price volatility. The Cubby team is working hard to meet these challenges and ensure your comfort. After peaking in late spring, oil prices dropped considerably this summer, only to skyrocket again when OPEC […]
Dear Friends, Last September, Gov. Charlie Baker established the Commission on Clean Heat in the Commonwealth to advise his administration on a framework for long-term greenhouse gas emission reductions from heating fuels. I was honored to be invited to be one of the Commission’s 21 members. My experience so far has given me a window […]
We’re so proud of our service team, whose efforts during the cold snap in January and February were unbelievable. They worked seven days a week, helping customers who had lost their heat. Our technicians and drivers also had to carry an extra load, covering for other employees who became ill as a result of the […]
80% of your fuel use happens in five months, which creates a big burden on homeowners in the winter. With fuel prices so high nowadays, it’s a good time to enroll in our Smart Pay plan at no cost. Smart Pay is our monthly payment program, which lets you spread out your fuel payments throughout […]
Given what’s going on in the world, it’s no surprise that customers have been calling us, anxious about the shocking rise in energy costs that followed the Russian invasion of Ukraine. No one knows where things will go from here. One thing we can tell you is that we dislike this situation as much as […]