Long, cold winters are just part of the deal here in the Boston area, which is why you need a heating company you can rely on to take care of you if anything ever goes wrong. It’s an accepted fact that if something’s going to go wrong with your boiler, it’s going to happen when it’s extremely cold outside. Once a cold snap starts, your boiler is working overtime all day and night to keep your family warm. If your system is older or in need of maintenance, this is typically when a problem might occur. But fear not, because Cubby Oil & Energy is here and you can depend on us because we will always “have your back.”
With a fully staffed team of certified heating technicians and a fleet of fully stocked service vehicles, Cubby has the resources to tackle any boiler problem quickly and efficiently.
Our customer service reps are trained to help figure out what the problem and to help you solve it without the expense of a service call. We will typically ask you a few questions to see if you may be able to get your boiler started yourself—in some cases it could be something simple like a tripped circuit breaker or a switch that may have been flipped accidentally. Read more about this here.
If we determine that your boiler can’t be restarted without a service call, we will make it a priority to get to you fast, because when the temperature plummets and you lose your heat, it’s a serious matter. Not only are you uncomfortable, but losing your heat can lead to bigger problems, like frozen pipes. We get this, which is why you can trust us to reach your home quickly.
Our emergency response team is always on call to dispatch a trained and experienced service technician at any time. And with countless years of experience in repairing all kinds of boilers, our service team is ready for any challenge—backed by a fully stocked service vehicle that’s ready to go 24/7—packed with the parts and tools needed to get your heat up and running again.
Unlike some other companies in the area, we do not use subcontractors! All repair work is done by our own in-house technicians, all of whom have the proper licensing and certifications to fix your equipment right the first time.
When our technician arrives at your home, you can fully expect that, in almost all cases, your heat will be running by the time he leaves. Regardless of whether it is a routine problem or something more complicated, it won’t be long before our highly trained technician identifies the issue and fixes the problem.
In addition to having years of experience, all of our technicians participate in mandatory, regularly scheduled in-house training. And because we are a close group, we share knowledge so that we know what to do when we encounter similar issues in the field.
As a Cubby customer, you should feel confident that we care about you and are here for you no matter what, but for added peace of mind, you might want to consider enrolling in our heating system service plan. Designed to help you avoid problems with a preventive maintenance component, our service plans help keep your boiler running reliably, and they provide a discount if you need a repair.
When it comes to keeping your boiler running smoothly, you can trust the experts at Cubby Oil & Energy. Questions? Contact us today.
We also service Arlington, Woburn, Stoneham and other nearby towns. Check your Zip Code to see if we service your area.